Start Working as a Florida Telehealth Provider

Qualified healthcare providers from all states can expand their reach across state lines with a Florida telehealth license

To start providing out-of-state telehealth services in Florida, you need to meet the state requirements and submit a Florida telehealth license application. This guide can help you understand those requirements, and we’ll walk you through the application process too.

Already know all this and just need registered agent services for your telehealth business? We’ve got you.

Understanding Florida Telehealth

Telehealth refers to providing healthcare services and information using electronic communication technology rather than in-person. For example, video conferencing with a patient in Florida while you’re in New York would be considered providing telehealth services.

Telehealth is becoming a major part of Florida’s robust healthcare economy. Increased demand for online mental health services, chronic disease management, and senior care for the Sunshine State’s rising population of elders all contribute to the growth of this adaptable industry. State lawmakers passed legislation making it easier for out-of-state providers to obtain a Florida telehealth license, so that more patients can access telehealth services.

Florida statute 456.47 says that the types of services provided via telehealth include, but aren’t limited to:

  • Assessment, diagnosis, and consultation
  • Patient treatment and monitoring
  • Health-related education between a patient and provider
  • Transferring medical data
  • Public health services
  • Health administration

Telehealth services can be provided using synchronous and/or asynchronous telecommunications.

Synchronous telecommunications happen in real-time between patients and providers, like video sessions or telephone calls. During synchronous telehealth appointments, providers may observe patient behavior, provide consultations and care—for example, running a physical therapy session—and create care plans while virtually face-to-face with clients.

Asynchronous telecommunications happen when information shared patients and providers is reviewed after it’s been sent. Asynchronous telehealth communications allow patients to access information on their own time and for patients and providers to share information between appointments.

Examples of asynchronous telecommunication communication:

  • Sharing documents or images before or after appointments
  • Reports or forms shared by patients to track progress or symptoms
  • Text messaging between providers and patients (includes messaging in a patient portal or on an app)
  • Sharing of prerecorded exercises or educational information

Audio-only communications (like phone calls) are included in the state’s definition of telehealth, but emails and fax messages are not.

Florida state law defines the term telehealth provider rather broadly. Telehealth providers include, but are not limited to:

  • Physicians
  • Nurses
  • Pharmacists
  • Psychologists
  • Mental Health Counselors
  • Clinical Social Workers
  • Dietitians
  • Occupational Therapists

Licensing Requirements for Out-of-State Telehealth Providers

To apply to work as an out-of-state telehealth provider, you must meet the following requirements:

  • Have and maintain an active, unencumbered license from another state, the District of Columbia, or other U.S. territory
  • Not have an investigation, discipline, or revocation of license within the last five years (this includes pending investigations)
  • Maintain liability insurance coverage or take financial responsibility for telehealth services provided to Florida patients in an amount that is equal to or exceeds Florida healthcare practitioner requirements (at least $100,000 per claim with a minimum aggregate availability of at least $300,000
  • Agree not to open an office in Florida or to provide in-person health services to patients in Florida
  • Appoint a registered agent with an office physically located in Florida

Out-of-State Telehealth Providers Need a Florida Registered Agent

You may be wondering: what is a Florida registered agent, and why do I need one? Here’s a brief overview for anyone unfamiliar with registered agents and what they do.

What is a registered agent?

A registered agent can be a person or company you appoint to accept service of process and important legal correspondence from the state. The registered agent then delivers these documents to you. Registered agents are usually designated on behalf of a business, like an LLC or corporation. However, each out-of-state telehealth provider is required to appoint a registered agent as an individual practitioner.

Why do I need a Florida registered agent as telehealth provider?

Florida law (Section 456.47) requires every out-of-state telehealth provider to appoint a local registered agent like Florida Registered Agent LLC. This ensures that the state can contact you even though you aren’t physically located in Florida. The state must be able to get in touch with you if you’re involved in a lawsuit or fail to maintain your licensure requirements.

Why Hire Florida Registered Agent LLC?

  • Convenience: We’re ready to accept and relay documents to you the moment you sign up with us. We upload all your documents to your secure online account, where you can easily view them whenever you want. We also notify you whenever you receive new communications.
  • Dependability: We’re locally owned and operated, and we’ve got serving as a registered agent down to a science. You can count on us to fulfill your registered agent requirements year after year.
  • Affordability: We’re committed to serving our clients well and charging a fair price. Our registered agent service is $49/year, every year. We’ll never raise the price on you or hit you with hidden fees.

Getting Your Florida Telehealth License

If you meet all of the requirements for out-of-state telehealth providers, there are two steps to getting your Florida telehealth license: designating a Florida registered agent, and submitting your Application for Out-of-State Telehealth Provider Registration.

After your application is approved, your provider information will be published in the Florida Department of Health’s public list of all registered out-of-state telehealth providers. This is searchable through through Florida Health’s License Verification Database.

Designate a Florida Registered Agent

Because Florida law requires all out-of-state telehealth providers to have a registered agent physically located in the state, you’ll need to hire a local Florida registered agent or find another individual (such as a lawyer) to serve as your registered agent. You must list your registered agent’s name and street address on your Application for Out-of-State Telehealth Provider Registration.

Get Registered Agent Service With Us

Florida Registered Agent LLC is an established local company with the experience and tools to meet all of your registered agent needs as an out-of-state telehealth provider in Florida. You’ll get instant service and lifetime customer support, with your time-sensitive documents uploaded quickly and conveniently to your secure online account. We’ll notify you whenever you receive a new document and help keep you compliant with state requirements.

Registered Agent Sign up form company information portion with the company name section filled out as John Doe APRN and Business entity type set to individual

Submit an Application for Out-of-State Telehealth Provider Registration

Once you’ve got a Florida registered agent, you can file your Application for Out-of-State Telehealth Provider Registration. You’ve got a few options for how to submit the application:

Online
The easiest way to file is online using the Florida Health Medical Quality Assurance (MQA) Online Services portal. Create a new applicant account, and when you get to the “Choose a Board/Council” drop-down menu, choose “Out-of-State Telehealth Providers.”

Email
After downloading and completing your application, email it to [email protected].

Mail
Download and fill out the Application for Out-of-State Telehealth Provider Registration from Florida Health.

Send your application to:
Telehealth
4052 Bald Cypress Way, Bin C-11
Tallahassee, FL 32399-1708

Information you’ll need to complete your application:

  1. Personal information:

    Name, date of birth, mailing address, gender, and email address (optional, but recommended).

  2. License registration information

    Your profession, license or certification number, the state or territory where it was issued, its original date of issue, and its expiration date.

  3. Social security disclosure

    Your full name—first, middle, and last—along with your social security number.

  4. Education history

    1. The school name(s), degree or certificate name(s), and completion date(s) for all relevant training and education related to your license/certification
    2. The program name(s), specialty area(s), and completion date(s) for all postgraduate training related to your license/certification
    3. The board name(s), certification or specialty name(s), and completion date(s) for any application board certifications or specialties related to your license/certification

  5. Disciplinary history

    If you have had any disciplinary action taken against you or had to surrender a license, or if you have any pending investigations or actions being taken against you, you must list the following in relation to these actions:

    1. Profession
    2. License Number
    3. State
    4. Action Date
    5. Final Action
    6. A copy of the Administrative Compliant and Final Order for each disciplinary action listed

  6. Financial responsibility

    You must acknowledge that you either:

    (A) Maintain professional liability coverage that satisfies Florida healthcare practitioner requirements (at least $100,000 claim with a minimum aggregate of at least $300,000)

    OR

    (B) Have an unexpired, irrevocable letter of credit or escrow account in the amount of $100,000 or more per claim with a minimum aggregate availability of $300,000 or more)

  7. Medical malpractice insurance

    The name of your insurance provider, your policy limits (per claim and aggregate), and whether or not your policy covers claims arising in the state of Florida.

  8. Designation of registered agent

    Your registered agent’s name and physical street address.

    Psst—hire us today and receive your registered agent information instantly!

  9. Applicant signature

    Your signature and the date you signed the application.

Hire us as your registered agent receive a 90-day free trial of our web & virtual phone services!

This package allows your to build a professional, polished website and keep your personal contact information private with a business email and phone line.

Our Florida Business Presence web & phone package includes:

  • Domain name of your choice (ex: “YourBusinessNameHere.org”)
  • Website with SSL security built with templates easily modified and customized
  • Up to 10 email addresses at your domain (ex: “[email protected]”)
  • Virtual phone service & a number with a local Florida area code that you can access on your device with our free Android or iOS app (available for download in US app stores)

Plus, our web services team offers zero-cost, individualized assistance setting up your website. If you have any questions, give us a call during business hours. We’ve got REAL people standing by to help you through the process.

Domain service is FREE for a full year (up to $25 value) with affordable renewal options ($25 a year on average). All other services are FREE for 90 days, and then $9/month after that. If you keep all of the services after the trial, you get a 20% discount.

Changing Your Florida Registered Agent

If you already have a registered agent in Florida but want to change agents, you’ll need file a Change of Registered Agent and/or Registered Office Out-of-State Telehealth Provider with Florida Health. You can use the same form to notify the state if your registered agent’s office address changes.

Here’s what you’ll need to include on the form:

  • Your name
  • Your address
  • Your telehealth registration number
  • Your new registered agent’s name
  • Your new registered agent’s street address
  • Your signature and the date

There’s no filing fee.

Change Your Registered Agent to Florida Registered Agent LLC

Want to use us as your registered agent? It’s simple to switch. Here’s what you need to do:

  1. Hire us as your registered agent.
    Be sure to select “individual” from the business entity type drop-down menu and type your own name into the “company name” section.
  2. Terminate service with your previous registered agent.
  3. File a Change of Registered Agent form appointing us as your new registered agent.

Get Started:

Out-of-State Telehealth Provider FAQs

Answers to commonly asked questions about out-of-state telehealth provider registration.

How much does it cost to register?

There is no fee to register as an out-of-state telehealth provider in Florida.

How long does it take for my application to be reviewed?

According to Florida law, initial applications must be reviewed within 30 days. However, the Florida Board of Medicine Licensing and Registration site lists current review times, which are often much shorter. You can also check your application status using the MQA Online Services portal.

Does my out-of-state telehealth provider registration expire?

Your registration will not expire, and you won’t need to submit any renewal filings. As long as you maintain a registered agent and meet the eligibility requirements, your registration will remain active.

Which professions qualify to register as telehealth providers?

There are many professions in the healthcare field that qualify to register. These are among the most common:

  • acupuncturist
  • advanced practiced registered nurse
  • athletic trainer
  • audiologist
  • behavior analyst
  • certified nursing assistant
  • chiropractor
  • clinical lab personnel
  • clinical social worker
  • dentist
  • dietitian
  • electrologist
  • emergency medical technician
  • genetic counselor
  • hearing aid specialist
  • licensed practical nurse
  • marriage and family therapist
  • massage therapist
  • medical physicist
  • mental health counselor
  • midwife
  • occupational therapist
  • optician
  • optometrist
  • orthotist
  • osteopathic physician
  • paramedic
  • pedorthist
  • pharmacist
  • physical therapist
  • physician
  • podiatrist
  • prosthetist
  • psychologist
  • psychotherapist
  • radiologic technologist
  • registered nurse
  • respiratory therapist
  • speech language pathologist

What if I want to stop providing telehealth services in Florida?

If you no longer wish to provide telehealth services in Florida, you must send a written request to Florida Health stating that you would like you have you telehealth registration status changed to “null and void.” You can mail or email your request.

Can I register with a provisional license?

You cannot register with a provisional license. Provisional licenses have provisions that must be met, such as supervision, and are therefore not considered unencumbered.

Are there exemptions to registration?

There are two exemptions to registration, according to Section 456.47(6):

  1. In response to an emergency medical situation
  2. If you serve as a consultant to a health care professional who is registered to practice in Florida and who has ultimate authority over the patient’s diagnosis and care

Do I need to register if I am a multistate license (MSL) provider?

If Florida is a member of the healthcare licensure compact for your license, you do not need to register. For example, Registered Nurses and Licensed Practical Nurses who hold an MSL under the enhanced Nurse Licensure Compact (eNLC) are already eligible to provide out-of-state telehealth care in Florida.

However, if Florida is not a member of the healthcare licensure compact for you license, you must register.

Can I share a registered agent service with another telehealth provider?

Even if you work at the same company, each provider must appoint their own registered agent as an individual. You cannot share the service.

$149

Plus State fees

$49

Per Year